Kaltura MyMedia Videos Unavailable

Resolved Alert:

This issue was resolved.


Initial Alert:

Kaltura MyMedia – the video tool integrated with Blackboard – is unavailable. Videos using Kaltura in Blackboard courses will not play at this time. The issue has been reported to the company again, and it is affecting all institutions using Kaltura.

Note: this does not affect the Collaborate Ultra web conferencing tool.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.