ITS ALERT: Network Outage – University Townhouses
Resolved Alert:
Network services have been restored for the University Townhouses. COX has replaced a faulty card on the optical transport box.
If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
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Alert Updates:
The Internet Service Provider (Cox) has identified the issue and Cox technicians have been dispatched.
If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
October 03, 2018 2:20 p.m.
Initial Alert:
The University Townhouses are currently experiencing a network
outage.
ITS is working with our Internet Service Provider (Cox) to
resolve the issue.
If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
October 03, 2018 9:52 a.m.If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
For additional information regarding the outage, please view the After Action Report.