Information Technology Services

ITS ALERT: Network Outage – University Townhouses

Resolved

Network services have been restored for the University Townhouses. COX has replaced a faulty card on the optical transport box.
If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at [email protected].

Alert Updates

  • The Internet Service Provider (Cox) has identified the issue and Cox technicians have been dispatched.

    If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at [email protected].

Initial Alert

The University Townhouses are currently experiencing a network
outage.

ITS is working with our Internet Service Provider (Cox) to
resolve the issue.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at [email protected].