On Tuesday, May 25, Information Technology Services (ITS) implemented a Microsoft policy update for all Mason-managed Windows devices. This change helps enhance university security.

This update requires Windows users to enter both their NetID and Patriot Pass Password each time they sign into a Mason-managed Windows device. Previously, Windows devices displayed the NetID of the last logged-on user, in which case users often only entered their Patriot Pass Password to log into their computers.

If you have any questions or need assistance, please contact the ITS Support Center at 703-993-8870 or support@gmu.edu.