Outage category: Apogee, Apogee ResNet
Location: TV Channels 8.1 and 8.2
Status: Closed
Resolved Alert:
Initial Symptoms
Users could not see Channels 8.1 and 8.2
Root Cause Analysis
Cause
Hardware failure of vendor provides power supply.
Resolution
Vendor replaced failed power supply.
Prevention
Maintain equipment on site to quickly replaced equipment in case of hardware failure.