Microsoft Office 365 Services Disruption

Resolved Alert:

Microsoft is reporting that the service disruption has been resolved. 
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Alert Updates:

Microsoft believes they have determined what caused the access problems with various Microsoft Office 365 services. They are working to restore services to normal functioning and have released the following short list of services and their statuses:

SharePoint Online/OneDrive for Business – Services are healthy
Microsoft Teams – Services are healthy
Microsoft Forms – Services are healthy
Microsoft Intune – Services are recovering
Exchange Online – Services are recovering
http://outlook.com/- Services are recovering

This issue appears to be impacting Microsoft Office 365 services nationwide. This issue may impact both Mason’s Office 365 employee and the MasonLive student tenants.

We will provide additional updates once more information becomes available. Status updates are also available via: https://its.gmu.edu/unplanned-outages

Initial Alert:

Microsoft is currently investigating an issue affecting access to multiple Microsoft Office 365 services. At this time, users may have problems accessing Microsoft Office 365 services, to include but not exclusive to, Microsoft Teams, Exchange Online, Outlook.com, and SharePoint Online/OneDrive for Business.

This issue appears to be impacting Microsoft Office 365 services nationwide. This issue may impact both Mason’s Office 365 employee and the MasonLive student tenants.

We will provide additional updates once more information becomes available. Status updates are also available via: https://its.gmu.edu/unplanned-outages/


If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.