Network Outage – Field House (Track & Field Pressbox)
August 14, 2024 7:36 a.m.Outage category:
Wired Network
Location:
Field House (Track & Field Pressbox)
Status:
Closed
Resolved alert:
08/12/2024 10:50 am
No network services for Field House (Track & Field Pressbox).
Initial symptoms:
Monitoring was down for this switch.
Duration:
08/12/2024 10:04 am - 08/12/2024 10:50 am
Impact to Mason:
No network services for Field House (Track & Field Pressbox).
Affected Services:
Network Access
ROOT CAUSE ANALYSIS
Cause:
A tripped breaker interrupted power to the network switch. The issue has been resolved by resetting the breaker.
Resolution:
A tripped breaker interrupted power to the network switch. The issue has been resolved by resetting the breaker.
Prevention:
Contacted Facilities to investigate further as to why the breaker was tripped.
STATISTICS
Service Team:
Network & Security Operations