Cisco Webex Teams Issues

Resolved Alert:

Issues with Webex Teams have been stabilized. Cisco will issue a full root cause analysis to provide details of this event to ITS and ITS will file an After Action Report. This will include validated and proven details of the exact cause. We realize any disruption in service is hugely impactful – and especially at this time.

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Initial Alert:

Cisco Webex Teams is experiencing a degradation of service. Messages may be delayed in sending and logging into Webex Teams may fail. Cisco engineers are investigating the issue. We apologize for any inconvenience this may cause.


If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.