Mason COVID Health Check App Performance Issue

Resolved Alert:

The issue preventing normal performance of the application has been addressed and Mason COVID Health Check app is back to normal operation. Submission of daily screening can resume.

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Initial Alert:

We are aware of the COVID Health Check app’s performance issues this morning due to surge of traffic to the site. ITS is working on addressing the issue and will provide update as soon as the issue is addressed.


If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.