Blackboard Course Access

Resolved Alert:

From approximately 8:35PM to 9:55PM ET, users were unable to access their courses in Blackboard. The issue is now resolved. An incident report will be published on the ITS website when available.


Initial Alert:

Users are currently unable to access any courses from within myMason/Blackboard. We are working with Blackboard to fix the issue and restore the Course List as soon as possible.


If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870 or via email at

For additional information regarding the outage, please view the After Action Report.