Network Outage – Dominion Hall 4th FloorOctober 20, 2022 7:12 a.m.
Wired Network, Wireless Network
Dominion Hall 4th Floor
10/17/2022 2:56 pm
Internet services were down during outage
Users were unable to connect to the network
10/17/2022 1:56 pm - 10/17/2022 2:56 pm
Impact to Mason:
Users could not get to the internet
ROOT CAUSE ANALYSIS
Uplink port on the 4th floor was err-disabled
Apogee Field Service Rep shut no shut the port and the device returned online.
Apogee Field Service Rep to monitor