As of 10:50pm Eastern, January 26, 2021, Zoom reports that they have seen indications that the external issue impacting Northeast US users’ ability to join meetings and access the Zoom website is now resolved. Mason Zoom users should not experience any degradation of services.(READ MORE)
Zoom is investigating reports from a subset of users that they are unable to access the Zoom website and/or are having issues starting/joining meetings. We recommend any impacted users dial into their meetings via PSTN while they investigate this issue.
This incident affects: Zoom Meetings, Zoom Video Webinars, Cloud Recording, Zoom Website (Zoom Dashboard & Reporting, Download Center, Web Portal, Web Client), and Integrations (Live Streaming).
ITS will continue to monitor the situation.January 26, 2021 1:22 p.m.