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Partial ResNet (Wi-Fi) and Steam2 Outage

Resolved Alert:

All Nodes have recovered at SMSC and service is restored.

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October 12, 2021 6:51 p.m.

Alert Updates:

The Apogee Field Service Representative has completed troubleshooting on the main campus.  We are showing Stream2 and ResNet have recovered in all locations except for SMSC.  We are reaching out to the ISP with regards to SMSC.

October 12, 2021 3:32 p.m.

Initial Alert:

George Mason University is experiencing a partial ResNet (Wi-Fi) and a Stream2 outage.   The Apogee Network Operations team and the Apogee Field Service Representative are investigating.

October 12, 2021 1:00 p.m.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.