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University Townhouse B Outage

Resolved Alert:

The ResNet outage at the University Townhouse B has been resolved. The troubleshooting is complete and the proper speeds have been restored at this location. We will continue to monitor, but this is resolved.

(READ MORE)

Alert Updates:

The Apogee Field Service Representative remains onsite and is still in the process of troubleshooting the slow internet speeds at University Townhouse B. Updates will be provided as information becomes available.

The Apogee Field Service Representative is onsite at the University Townhouses to address the ResNet outage. Updates will be provided as information becomes available.

Initial Alert:

The University Townhouse B is experiencing a ResNet outage. The Apogee Field Service Representative is enroute to review/resolve the issue. ETA for the Field Service Representative is 12:30. More information will be provided as it becomes available.


For additional information regarding the outage, please view the After Action Report.

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Complete your IT Security Awareness Training
As part of Cyber Security Awareness Month, all faculty and staff should have received notice regarding their required annual IT Security Awareness Training. Please see the email from ITS for details or go to MasonLEAPS to complete your training by Monday, November 15.