Wi-Fi Network Connectivity Issues – Eduroam and MASON-SECURE

Resolved Alert:

Wi-Fi service has been restored for Eduroam and MASON-SECURE.

We apologize for the inconvenience.

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Initial Alert:

ITS is receiving reports of Wi-Fi network connectivity issues for MASON-SECURE and Eduroam SSID’s.

ITS is working to resolve the issues.


If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.