On Wednesday, November 24, from 7:30 to 11:00 a.m., there will be intermittent outages of the Wi-Fi and wired networks at all Mason campuses and locations while Information Technology Services conducts important maintenance. The service outages are necessary to address known security vulnerabilities.
Impact on Users
During this maintenance, all Wi-Fi and wired networks will be intermittently unavailable. ResNet networks in the residence halls will be available; however, the following services will not be available in the residence halls: solstice pods, eduroam Wi-Fi, and key card access updates. Any service, application, or website hosted or authenticated at Mason campuses or locations will also be intermittently unreachable during the maintenance period, including voice-over-IP (VoIP) and call center phones and Microsoft Teams calling. Cell phone service will not be impacted.
ITS staff will restore service as quickly as possible and appreciate your patience. If you have any questions or experience issues connecting to the Wi-Fi or wired networks after this maintenance, please contact the ITS Support Center at 703-993-8870 or firstname.lastname@example.org.