Array
(
    [_edit_lock] => Array
        (
            [0] => 1611874369:17
        )

    [_edit_last] => Array
        (
            [0] => 17
        )

    [show_in_notification] => Array
        (
            [0] => 0
        )

    [_show_in_notification] => Array
        (
            [0] => field_5b73bb207b697
        )

    [status] => Array
        (
            [0] => Resolved
        )

    [_status] => Array
        (
            [0] => field_5b47fa29827c3
        )

    [new_outage_message] => Array
        (
            [0] => ITS is aware of the slowness issue with MESA M: Drive and is working to resolve it.
        )

    [_new_outage_message] => Array
        (
            [0] => field_5b71b781c537c
        )

    [start_date_and_time] => Array
        (
            [0] => 2021-01-28 12:16:00
        )

    [_start_date_and_time] => Array
        (
            [0] => field_5b634bb5d7f0c
        )

    [status_update_repeater] => Array
        (
            [0] => 
        )

    [_status_update_repeater] => Array
        (
            [0] => field_5b71b80efbb63
        )

    [e-mail_settings_e-mail_alerts] => Array
        (
            [0] => yes
        )

    [_e-mail_settings_e-mail_alerts] => Array
        (
            [0] => field_5b5ebeb3cd8f5
        )

    [e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => a:1:{i:0;s:19:"ITS Alerts Listserv";}
        )

    [_e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => field_5b5ebf07cd8f6
        )

    [e-mail_settings] => Array
        (
            [0] => 
        )

    [_e-mail_settings] => Array
        (
            [0] => field_5b5ebd94cd8f4
        )

    [_jd_tweet_this] => Array
        (
            [0] => no
        )

    [email_alert_status] => Array
        (
            [0] => 1
        )

    [_yoast_wpseo_focuskeywords] => Array
        (
            [0] => []
        )

    [_yoast_wpseo_keywordsynonyms] => Array
        (
            [0] => [""]
        )

    [_yoast_wpseo_estimated-reading-time-minutes] => Array
        (
            [0] => 
        )

    [resolved_text_area] => Array
        (
            [0] => The MESA M: Drive slowness issue has been resolved. Performance was degraded between 11:43AM and 12:13PM. If the MESA M: Drive is working for you right now, you don't have to do anything. Otherwise, please reconnect M: drive from your computer to launch a new session. If you notice any issues, please contact the Support Center.
        )

    [_resolved_text_area] => Array
        (
            [0] => field_5b599c74dc9ef
        )

    [end_date_and_time] => Array
        (
            [0] => 2021-01-28 14:15:26
        )

    [_end_date_and_time] => Array
        (
            [0] => field_5b634c1bd7f0e
        )

)

Slowness of MESA M: Drive

Resolved Alert:

The MESA M: Drive slowness issue has been resolved. Performance was degraded between 11:43AM and 12:13PM. If the MESA M: Drive is working for you right now, you don’t have to do anything. Otherwise, please reconnect M: drive from your computer to launch a new session. If you notice any issues, please contact the Support Center.

(READ MORE)

Initial Alert:

ITS is aware of the slowness issue with MESA M: Drive and is working to resolve it.


For additional information regarding the outage, please view the After Action Report.

X
Complete your IT Security Awareness Training
As part of Cyber Security Awareness Month, all faculty and staff should have received notice regarding their required annual IT Security Awareness Training. Please see the email from ITS for details or go to MasonLEAPS to complete your training by Monday, November 15.