Online Resources and Support Center had received reports that Masonleaps website was intermittently available since the maintenance on July 24th.
Masonleaps website was intermittently available.
Server typhon was moved to a new network security zone with new private IP address. This required new load balancer configuration for each typhon-hosted web site accessed from outside the university including the redirect link https://masonleaps.gmu.edu.
Web browsers connecting from outside the university that didn’t initiate secure hypertext transfer protocol (https) connections by default (generally legacy browsers) didn’t have a matching protocol endpoint on the load balancer (http://masonleaps.gmu.edu) to redirect them to the secure connection.
Load balancer configuration will be reviewed versus server configuration in future.