Changes to Mason Zoom Recordings

Information Technology Services (ITS) is changing the retention policy for Zoom cloud recordings and the default recording settings for Mason-licensed Zoom accounts. These changes are required to prevent additional costs to the university. See details below.

Change to Zoom Cloud Recordings Retention Policy

Effective Monday, January 11, 2021, Zoom recordings will be deleted from the Zoom cloud after 120 days.

Since July 31, 2020, all recordings are automatically uploaded to Kaltura Course Media in addition to being available in the Zoom cloud. Recordings that are older than 120 days (before September 13, 2020) will be deleted from the Zoom cloud (Zoom cloud ONLY, recordings will still be available in Kaltura). Future recordings will automatically be removed from the Zoom cloud after 120 days. Recordings are stored indefinitely in Kaltura, which can be accessed in Blackboard or directly at

Changes to Zoom Recording Defaults
Effective Monday, January 11, 2021, Zoom recording defaults will no longer include Gallery view nor the additional audio-only file.

“Active speaker with shared screen” will be the default recording type. Transcripts of recordings will still be made by Zoom.  These additional recording options will still be available, and users may update their personal defaults after this change is made.

If you have questions or need assistance, please contact the ITS Support Center at 703-993-8870 or