Array
(
    [_edit_lock] => Array
        (
            [0] => 1585253713:71
        )

    [_edit_last] => Array
        (
            [0] => 41
        )

    [show_in_notification] => Array
        (
            [0] => 0
        )

    [_show_in_notification] => Array
        (
            [0] => field_5b73bb207b697
        )

    [status] => Array
        (
            [0] => Resolved
        )

    [_status] => Array
        (
            [0] => field_5b47fa29827c3
        )

    [new_outage_message] => Array
        (
            [0] => Kaltura My Media - the media tool integrated with Blackboard - is unavailable. The issue has been reported to the company.

Kaltura Capture users can continue to record on their desktop and  upload into Blackboard once service is restored.

 
        )

    [_new_outage_message] => Array
        (
            [0] => field_5b71b781c537c
        )

    [start_date_and_time] => Array
        (
            [0] => 2020-03-17 17:00:00
        )

    [_start_date_and_time] => Array
        (
            [0] => field_5b634bb5d7f0c
        )

    [status_update_repeater] => Array
        (
            [0] => 
        )

    [_status_update_repeater] => Array
        (
            [0] => field_5b71b80efbb63
        )

    [e-mail_settings_e-mail_alerts] => Array
        (
            [0] => yes
        )

    [_e-mail_settings_e-mail_alerts] => Array
        (
            [0] => field_5b5ebeb3cd8f5
        )

    [e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => a:1:{i:0;s:19:"ITS Alerts Listserv";}
        )

    [_e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => field_5b5ebf07cd8f6
        )

    [e-mail_settings] => Array
        (
            [0] => 
        )

    [_e-mail_settings] => Array
        (
            [0] => field_5b5ebd94cd8f4
        )

    [_jd_tweet_this] => Array
        (
            [0] => no
        )

    [email_alert_status] => Array
        (
            [0] => 1
        )

    [_yoast_wpseo_focuskeywords] => Array
        (
            [0] => []
        )

    [_yoast_wpseo_keywordsynonyms] => Array
        (
            [0] => [""]
        )

    [resolved_text_area] => Array
        (
            [0] => 
The issue with Kaltura My Media is now resolved.
Kaltura's engineers have fixed the issue and will be closely monitoring the service in the next hours.
) [_resolved_text_area] => Array ( [0] => field_5b599c74dc9ef ) [end_date_and_time] => Array ( [0] => 2020-03-17 19:00:00 ) [_end_date_and_time] => Array ( [0] => field_5b634c1bd7f0e ) )

Kaltura My Media Unavailable

Resolved Alert:

The issue with Kaltura My Media is now resolved.
Kaltura’s engineers have fixed the issue and will be closely monitoring the service in the next hours.
(READ MORE)

Initial Alert:

Kaltura My Media – the media tool integrated with Blackboard – is unavailable. The issue has been reported to the company.

Kaltura Capture users can continue to record on their desktop and  upload into Blackboard once service is restored.

 


For additional information regarding the outage, please view the After Action Report.