Resolved Alert:

ITS has determined the cause of the “Hard Drive Full” error message on some Mac computers and have a fix available.

To resolve the issue, open the Applications Folder, Select Mason Self Service and select the icon for HD Full Fix. The fix may take 10 – 15 minutes to complete.

If you need assistance, please call the ITS Support Center at 703-993-8870 or email support@gmu.edu

Initial Alert:

Some users of Mac computers have reported an error message of “Hard Disk is Full”.

ITS is aware of this issue and is working to find a resolution to it.

If you are experiencing this issue, please contact the ITS Support Center at 703-993-8870 or email support@gmu.edu to report your problem.

We regret any inconvenience that this problem may cause our users and are working as quickly as possible to resolve it.