Network Outage – Multiple Buildings on Science & Tech Campus

June 06, 2025 7:59 a.m.
Outage category: 
Telephone, Wired Network, Wireless Network
Location: 
Science & Tech Campus Buildings (Hylton Performing Arts, Colgan Hall, Katherine Johnson Hall, and Biomedical Research Laboratory)
Status: 
Closed
Resolved alert: 
06/05/2025 10:14 am

The Science & Tech campus had a power outage that affected Hylton Performing Arts, Colgan Hall, Katherine Johnson Hall, and Biomedical Research Laboratory.

Initial symptoms: 

Monitoring showed that buildings were not reachable by network tools.

Duration: 
06/05/2025 9:20 am - 06/05/2025 10:14 am
Impact to Mason: 

The four buildings were without power and thus had no internet services (Wired, Wireless, and Voice over IP Service).

Affected Services: 
ROOT CAUSE ANALYSIS
Cause: 

Power outage on NOVEC power grid.

Resolution: 

NOVEC restored power to campus.

Prevention: 

Not applicable as this was a utility outage.

STATISTICS