Issues with Multiple Microsoft Teams Features
Resolved Alert:
Microsoft has reported that the issue with multiple Microsoft Teams features has been resolved.
Impacted items included, but weren’t limited to the following:
– Users logging in or unlocking their devices after some time may have had missing messages.
– Users may have been unable to load messages in channels and chats.
– Users were unable to view or download their media (images, videos, audio, call recordings, code snippets).
– Some users were experiencing delays sending and receiving chat messages.
– Anonymous users may have been unable to join meetings.
– Teams connectors for Power Automate/Power Apps were experiencing errors.
– Call Recordings might take longer to appear in user’s OneDrive for Business and SharePoint Online.
– Users may have been unable to load previous Copilot history, or new history was not written
– Bots may have been unable to download attachments
– Sending and receiving read receipt notifications may have been delayed
– Users may have experienced issues resuming or rejoining meetings.
– Users within organizations leveraging an Information Barrier may have experienced issues joining meetings
– Users performing a cold boot may have been unable to log into teams and would have seen an “oops” page
This was a service wide Microsoft Office 365 issue.
This issue may have impacted both the Microsoft Office 365 and MasonLive systems.
If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870 or via email at support@gmu.edu.
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Alert Updates:
Microsoft is continuing to work on correcting issues with multiple Microsoft Teams features. Microsoft believes they are seeing an increase in availability, and a reduction in errors, for the service. However, remediation work is continuing, and the issue is not considered resolved
Impacted scenarios include, but aren’t limited to:
– Users performing a cold boot may not able to log into teams and will see an “oops” page
– Users logging in or unlocking their devices after some time may see missing messages
– Users may fail to load messages in channels and chats
– Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)
– Some messages may experience delays being sent
– Call Recordings might take longer to appear in user’s OneDrive for Business and SharePoint Online
– Users may be unable to load previous Copilot history, or new history is not written
– Bots may be unable to download attachments
– Sending and receiving read receipt notifications may be delayed
– Pinning/Unpinning messages may not work as expected
This is a service wide Microsoft Office 365 issue.
This issue may impact both the Microsoft Office 365 and MasonLive systems.
We will provide additional information once it becomes available.
Initial Alert:
Microsoft is reporting issues with multiple Microsoft Teams features.
Impacted scenarios include, but aren’t limited to:
- Bots may be unable to download attachments
- Users may be unable to load previous Copilot history, or new history is not written
- Call Recordings might take longer to appear in user’s OneDrive for Business and SharePoint Online
- Some messages may experience delays being sent
- Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)
- Users may fail to load messages in channels and chats
- Users logging in or unlocking their devices after some time may see missing messages
- Sending and receiving read receipt notifications may be delayed
- Users performing a cold boot may not able to log into teams and will see an “oops” page
Microsoft is currently working to resolve these issues.
This is a service wide Microsoft Office 365 issue.
This issue may impact both the Microsoft Office 365 and MasonLive systems.
We will provide additional information once it becomes available.
January 26, 2024 5:07 p.m.If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.