Data Center Co-Location Service InteruptionMarch 30, 2023 11:44 a.m.
All the services provided by servers in row 7 in datacenter are impacted. Users experienced intermittent outages for those services.
Reported to Data Center operations team by Support Center that security cameras had some issues.
Departmental users and some researchers use services provided by servers in row 7. Users experienced intermittent outages for those services.
Plugging Cisco SFPs into DATA-01-A-SW71 and DATA-01-A-SW72, the incompatibility between SFPs and switches caused issues to uplinks of the switches.
1. Removed the SFPs from the switches
2. Disabled and reenabled the switch uplinks to the PE router
3. Rebooted DATA-01-A-SW72
For datacenter devices, anytime we put in a new type of SFP, we will create a RFC and do the work during a maintenance window.