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MyMedia and Videos in Blackboard Unavailable

Resolved Alert:

The issue is resolved. Users were unable to access MyMedia and Kaltura videos in Blackboard courses did not play from approximately 10:30AM to 1:30PM ET on August 26.

(READ MORE)

Initial Alert:

Videos using Kaltura MyMedia are unavailable in Blackboard courses. Users are unable to access their MyMedia library. Kaltura Inc. is working to resolve the hosted system as soon as possible.

 


For additional information regarding the outage, please view the After Action Report.

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As part of Cyber Security Awareness Month, all faculty and staff should have received notice regarding their required annual IT Security Awareness Training. Please see the email from ITS for details or go to MasonLEAPS to complete your training by Monday, November 15.