Webex Outage

Resolved Alert:

Webex services were redirected and access to the gmu.webex.com webpage has been restored. Services remain stabilized and available at this time. ITS is working with Cisco to determine root cause and will post an after action report. We apologize for the impact and appreciate your patience as Cisco addressed the issue.

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Initial Alert:

Currently gmu.webex.com is experiencing failures. ITS has a call into Cisco to investigate the outage. Webex Meetings may be unavailable or inconsistent when joining. On-going meetings seem to be unaffected. We apologize for the inconvenience this may cause.

 


If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.