BeyondTrust (formerly Bomgar) Online

Impact of the change on users:

None. ITS will verify no one is in a support session prior to the maintenance window.

Reason for the change:

The Bomgar physical appliance was end-of-life. The new virtual BeyondTrust (formerly Bomgar) is set up and ready.ITS is updating the DNS entry to point to the new virtual instance instead of the old physical appliance. (ID # 238858)