Network Outage – Potomac Science Center (Remote Site)

Resolved Alert:

Cox has corrected the issue and network service has been restored.


Alert Updates:

ITS Engineers have determined the issue is with Cox, Mason’s internet provider for the Potomac Science remote site. Engineers are working with Cox to resolve the issue. ITS will send an all clear once the issue is resolved.

Initial Alert:

Potomac Science Center is experiencing a network outage. ITS is working to resolve the issue.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at

For additional information regarding the outage, please view the After Action Report.