Impact of the change on users:

There are Macs that are running unsupported macOS 12, which have been unsupported since the fall of 2024. Some Macs are still being used and can be upgraded. To determine whether the Mac can be upgraded, see the Apple Support page or submit a request to Hardware Support Services.

Macs running unsupported versions of macOS may be unable to access the Mason network on campus, but they can still connect to the Virtual Private Network (VPN) while off campus. These Macs have not checked in with the network for some time. Given the newness of the hardware, it is unlikely that the Macs would have been put into surplus; it is likely that the Macs are sitting unused or are unmanaged.

Note: All Mason-owned computers are required to be Mason-managed.

How to Install the Software Update

Users running macOS 13 will receive the following pop-up message:

This Mason-Managed Mac is running macOS 13 and needs to be upgraded.

To upgrade by yourself, go to  > System Preferences > Software Update.

You can defer to a later time using the dropdown menu. Please save anything you are working on!

IMPORTANT: This upgrade will require a restart.

Reason for the change:

Support for macOS 13 ends in the fall. (ID # 599363)