Outage category: Applications
Location: IronPort Quarantine Users
Status: Closed
Resolved Alert:
Initial Symptoms
A VMWare node experienced an issue.
Root Cause Analysis
Cause
A VMWare node experienced an issue forcing the system to be moved from the node and VMWare to attempt to hard cycle/restart it which resulted in a corruption of a database .
Resolution
An issue with a corrupted database was corrected and system returned to normal functioning.
Prevention
CCSO is looking into the issue with the VMWare node.