Network Outage – Vernon Smith Hall and Van Metre Hall

August 07, 2024 10:08 a.m.
Outage category: 
Wired Network, Wireless Network
Location: 
Van Metre and Vernon Smith Halls on Arlington Campus
Status: 
Closed
Resolved alert: 
08/01/2024 10:03 am

No network services for Vernon Smith Hall and Van Metre Hall

Initial symptoms: 

Down device alerts from monitor system

Duration: 
08/01/2024 10:00 am - 08/01/2024 10:03 am
Impact to Mason: 

No Wired and Wireless for Vernon Smith Hall and Van Metre Hall

Affected Services: 
Network Access
ROOT CAUSE ANALYSIS
Cause: 

Power outage

Resolution: 

Power restored to buildings.

Prevention: 

None as this was a failure in the power grid in Arlington.

STATISTICS
Service Team: 
Network & Security Operations