Kaltura MyMedia Unavailable

Resolved Alert:

From approximately 8am – 11am ET on January 23, the Kaltura MyMedia system, including many videos in Blackboard courses, was unavailable. Users could not view videos in many courses, upload media, etc.

Kaltura identified this system-wide issue and restored functionality.


Initial Alert:

Kaltura, the video system in Blackboard, is unavailable. Users will not be able to access their MyMedia library or upload video. Many videos in Blackboard courses will not play. Kaltura is aware of the issue and working to fix as soon as possible.

For additional information regarding the outage, please view the After Action Report.