Network Outage – Taylor Hall (Third Floor)March 28, 2022 9:42 a.m.
Wired Network, Wireless Network
Taylor Hall (Third Floor) - No Wired and Wireless services
03/25/2022 10:14 am
Wireless and wired networks were unavailable in Taylor Hall on the 3rd floor due to an unseated switch.
Down switch showed on monitor.
03/25/2022 9:53 am - 03/25/2022 10:14 am
Impact to Mason:
Taylor Hall (Third Floor) had no wired and wireless services.
Wireless (Wi-Fi) Network, Network Access
ROOT CAUSE ANALYSIS
Switch Supervisor blade needed to be reseated and rebooted.
Reseated then rebooted switch Supervisor blade.
Have engineers on-site ready to deploy.