Intermittent Wi-Fi & Wired Network Outages

EXTENDED MAINTENANCE

On Sunday, March 10, from 7:30 a.m. to 12 p.m., there will be intermittent Wi-Fi network outages at all Mason campuses and locations and intermittent wired network outages in select buildings while Information Technology Services (ITS) conducts important maintenance. The service outages are necessary to address known security vulnerabilities.

Impact of the change on users:

The Wi-Fi network at all campuses and locations will be intermittently unavailable. Servers in the Data Center will be intermittently unreachable during the maintenance period. Consequently, any service, application, or website hosted or authenticated at any of the Mason campuses or locations will also be unreachable during the maintenance period, including voice-over-IP (VoIP), call center phones, and Virtual Private Network (VPN).

The wired networks will be intermittently unavailable during the maintenance period in the following buildings:

  • Aquia
  • Baker House
  • Blue Ridge
  • Carty
  • Commerce Building
  • Data Center
  • East Building
  • Fenwick
  • Field House
  • Finley Hall
  • Harris Theater
  • Institute for Advanced Biomedical Research
  • Johnson Center
  • Krug Hall
  • Mason Pond Parking Deck
  • Merten
  • Peterson Hall
  • Rappahannock River Parking Deck
  • Recreation Athletic Complex
  • Southside Dining
  • Student Union Building (SUB) 1
  • Van Metre Hall
  • West Building
  • Wilkins Plaza Smart Poles

Cell phone service will not be impacted. ResNet networks in the residence halls will be available; however, the following services may be intermittently unavailable in the residence halls: eduroam Wi-Fi, key card access updates, and solstice pods.

Reason for the change:

ITS will be performing recommended network code upgrades to address known security vulnerabilities. (ID # 274223)