People contacted Support and ITSM Core that they could not access TDX.
Users of TDNext could not log in due to slowness issue causing time-outs. Users of Service Catalog to request services or report issues may have experienced time outs as well.
The performance issue was the result of a long running logging process which feeds application monitoring and performance information to the TeamDynamix application/web servers. The process caused CPU spikes on several of the application/web servers which slowed the response time of the TDNext application.
A long-term resolution was put in place during the maintenance window on Tuesday morning, May 3rd.