Virtual Machine Outage – Data Center (NODUS 3)

Resolved Alert:

At 1:44AM today we received word from Data Center Operations that many systems were down. This was eventually discovered to be hosts in NODUS 3 and included the following systems:
Name
ADFS02
ADRAP
bssop1
coligop
CVT ExpressC
DATA-01-A-FM01
DCOperation
Drammen
Erosweb
FNDTRPT4P
Horarius
horarius1
icsa2p2
icsa2t
icsa6t
IKTOTCHON
Loval
Lugnut
MPSROSP2
navigod
ponosd
Ptrain4
SMARTAD5
SMARTADFS02
vCLS-f883a4d3-91be-45a3-b70f-31f26b972c1d
vernaculust
WATSON
WOBANI
ZAMBONI
Several applications experienced outages, such as WhatsUpGold and Timesheets.
As of 10:09AM all systems are back up. EIS is currently investigating the root cause and are taking other steps to mitigate other outages.
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Initial Alert:

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If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.