NETWORK OUTAGE – FIELD HOUSE B-SIDENovember 12, 2020 2:18 p.m.
Wired Network, Wireless Network
11/12/2020 12:43 pm
wired and wireless network outage
Lost communication with the device from our monitoring system.
11/12/2020 10:26 am - 11/12/2020 12:43 pm
Impact to Mason:
Users from the Field House B-side were affected both wired and wireless connectivity.
ROOT CAUSE ANALYSIS
Hardware failure. Switch failed to boot.
Replaced with another spare.
Have procedure in place to replace failed switch quickly.