GMU/Apogee Emergency Maintenance Window

Resolved Alert:

Apogee Engineering has completed the emergency maintenance window. Services appear normal for new and existing users. We will be sending a note to students to confirm the maintenance has been completed and that if they are still experiencing issues, they should reboot their device. Student services will be standing by for any students requiring additional assistance. Please reach out to me with any questions.


Initial Alert:

Apogee has identified an issue on the 2G and 5G networks that is preventing new accounts from being able to access the internet. We will need to perform an emergency maintenance window that will conclude at 2:45pm EST. Students who are connected to the internet may need to restart their devices after the maintenance window has concluded. Student services has been notified and can assist students in the event they are unable to connect post maintenance window.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at