Information Technology Services

BeyondTrust Remote Support & help.gmu.edu Unavailable

From November 5, 2022, 8:30 a.m. to November 5, 2022, 9:30 a.m.

Impact of the change on users:

BeyondTrust and help.gmu.edu will be unavailable during the maintenance window; ITS representatives will not be able to conduct remote support sessions.

Reason for the change:

ITS is updating BeyondTrust Remote Support to enable IPv6. (ID # 243302)