Impact of change on users:

The website will be unavailable during the maintenance period.

Reason for change:

ITS is updating the website to:

  • Allow Two-Factor Authentication (2FA) when users try to retrieve password through claim codes or security questions.
  • Allow users to enter a phone number on the Additional Information Page.
  • Require users to review their Additional Information every 6 months.

(ID # 169516)