ITS Reminder: Preparing for Winter Break and the Holiday Season

Information Technology Services (ITS) reminds Mason employees and students to remain cautious during the holiday season and consider the following preparations before leaving for winter break.

  • Turn off all non-essential devices, including computers, servers, printers, and monitors in your offices and on-campus residences. If you telecommute, log out of systems you are not using.
  • Clean up any unnecessary files stored on your computer or the MESA M:drive. After the winter break, ITS will move forward with the project to migrate data off the MESA M:drive. (Information about the project is at MESA to Microsoft 365 Migration Roadmap).
  • Report any phishing or suspicious emails to the ITS Support Center at 703-993-8870 or

In addition, employees and students are reminded to remain cautious when online.

  • Never share your username, password, or Two-Factor (2FA) Authentication code with anyone. These requests come from cybercriminals trying to compromise accounts to steal money and information.
  • Do not click on links or download attachments in emails from strangers, and ignore any requests for gift cards or money.
  • Only connect to known or trusted Wi-Fi networks.
  • Ensure your operating system and web browser are up-to-date before making online purchases.

The ITS Support Center will close at 5 p.m. Friday, December 15, in observance of Mason’s winter holiday. It will reopen at 8 a.m. Tuesday, January 2, with modified hours of 8 a.m. to 7 p.m. Monday through Thursday and 8 a.m. to 5 p.m. Fridays. Normal business hours will resume at 8 a.m. Tuesday, January 16.

If you have an emergency while the Support Center is closed, please call 703-993-8870 and listen to the prompts to be connected to a representative. Up-to-date information regarding outages and alerts can be found at Alerts & Bulletins.