Zoom outage

Resolved Alert:

The issue was resolved.


Alert Updates:

Zoom is in the process of deploying a fix across their cloud. Service has been restored already for many users at Mason. Zoom is continuing to roll this out to complete the fix for any users still impacted.


Initial Alert:

Zoom is experiencing widespread outages to their website, preventing users from logging in and performing other important functions. Previously installed Zoom applications on your computer/devices may still be functional. Zoom engineers are working toward a solution.

If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.