Array
(
    [_edit_lock] => Array
        (
            [0] => 1569335933:5
        )

    [_edit_last] => Array
        (
            [0] => 23
        )

    [show_in_notification] => Array
        (
            [0] => 0
        )

    [_show_in_notification] => Array
        (
            [0] => field_5b73bb207b697
        )

    [status] => Array
        (
            [0] => Resolved
        )

    [_status] => Array
        (
            [0] => field_5b47fa29827c3
        )

    [new_outage_message] => Array
        (
            [0] => .
        )

    [_new_outage_message] => Array
        (
            [0] => field_5b71b781c537c
        )

    [start_date_and_time] => Array
        (
            [0] => 2019-09-23 11:00:00
        )

    [_start_date_and_time] => Array
        (
            [0] => field_5b634bb5d7f0c
        )

    [status_update_repeater] => Array
        (
            [0] => 
        )

    [_status_update_repeater] => Array
        (
            [0] => field_5b71b80efbb63
        )

    [resolved_text_area] => Array
        (
            [0] => On Monday, Sept 23rd, we received reports of people experiencing problems resetting passwords using either password.gmu.edu or genericpassword.gmu.edu. That issue has been resolved and the password reset processes have returned to normal functioning.
        )

    [_resolved_text_area] => Array
        (
            [0] => field_5b599c74dc9ef
        )

    [end_date_and_time] => Array
        (
            [0] => 2019-09-23 13:00:00
        )

    [_end_date_and_time] => Array
        (
            [0] => field_5b634c1bd7f0e
        )

    [e-mail_settings_e-mail_alerts] => Array
        (
            [0] => no
        )

    [_e-mail_settings_e-mail_alerts] => Array
        (
            [0] => field_5b5ebeb3cd8f5
        )

    [e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => 
        )

    [_e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
        (
            [0] => field_5b5ebf07cd8f6
        )

    [e-mail_settings] => Array
        (
            [0] => 
        )

    [_e-mail_settings] => Array
        (
            [0] => field_5b5ebd94cd8f4
        )

    [_jd_tweet_this] => Array
        (
            [0] => no
        )

    [_yoast_wpseo_primary_archive_category] => Array
        (
            [0] => 
        )

    [_yoast_wpseo_content_score] => Array
        (
            [0] => 30
        )

    [_yoast_wpseo_focuskeywords] => Array
        (
            [0] => []
        )

    [_yoast_wpseo_keywordsynonyms] => Array
        (
            [0] => [""]
        )

)

Problems with Password Resets

Resolved Alert:

On Monday, Sept 23rd, we received reports of people experiencing problems resetting passwords using either password.gmu.edu or genericpassword.gmu.edu. That issue has been resolved and the password reset processes have returned to normal functioning.

(READ MORE)

Initial Alert:

.


For additional information regarding the outage, please view the After Action Report.