Array
(
    [_edit_lock] => Array
        (
            [0] => 1569335933:5
        )

    [_edit_last] => Array
        (
            [0] => 23
        )

    [show_in_notification] => Array
        (
            [0] => 0
        )

    [_show_in_notification] => Array
        (
            [0] => field_5b73bb207b697
        )

    [status] => Array
        (
            [0] => Resolved
        )

    [_status] => Array
        (
            [0] => field_5b47fa29827c3
        )

    [new_outage_message] => Array
        (
            [0] => .
        )

    [_new_outage_message] => Array
        (
            [0] => field_5b71b781c537c
        )

    [start_date_and_time] => Array
        (
            [0] => 2019-09-23 11:00:00
        )

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        (
            [0] => field_5b634bb5d7f0c
        )

    [status_update_repeater] => Array
        (
            [0] => 
        )

    [_status_update_repeater] => Array
        (
            [0] => field_5b71b80efbb63
        )

    [resolved_text_area] => Array
        (
            [0] => On Monday, Sept 23rd, we received reports of people experiencing problems resetting passwords using either password.gmu.edu or genericpassword.gmu.edu. That issue has been resolved and the password reset processes have returned to normal functioning.
        )

    [_resolved_text_area] => Array
        (
            [0] => field_5b599c74dc9ef
        )

    [end_date_and_time] => Array
        (
            [0] => 2019-09-23 13:00:00
        )

    [_end_date_and_time] => Array
        (
            [0] => field_5b634c1bd7f0e
        )

    [e-mail_settings_e-mail_alerts] => Array
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            [0] => no
        )

    [_e-mail_settings_e-mail_alerts] => Array
        (
            [0] => field_5b5ebeb3cd8f5
        )

    [e-mail_settings_listserv_to_wich_to_post_e-mail] => Array
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            [0] => 
        )

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        (
            [0] => field_5b5ebf07cd8f6
        )

    [e-mail_settings] => Array
        (
            [0] => 
        )

    [_e-mail_settings] => Array
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        )

    [_jd_tweet_this] => Array
        (
            [0] => no
        )

    [_yoast_wpseo_primary_archive_category] => Array
        (
            [0] => 
        )

    [_yoast_wpseo_content_score] => Array
        (
            [0] => 30
        )

    [_yoast_wpseo_focuskeywords] => Array
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    [_yoast_wpseo_keywordsynonyms] => Array
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)

Problems with Password Resets

Resolved Alert:

On Monday, Sept 23rd, we received reports of people experiencing problems resetting passwords using either password.gmu.edu or genericpassword.gmu.edu. That issue has been resolved and the password reset processes have returned to normal functioning.

(READ MORE)

Initial Alert:

.


For additional information regarding the outage, please view the After Action Report.

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Complete your IT Security Awareness Training
As part of Cyber Security Awareness Month, all faculty and staff should have received notice regarding their required annual IT Security Awareness Training. Please see the email from ITS for details or go to MasonLEAPS to complete your training by Monday, November 15.