Information Technology Services

Cable TV outage

Outage category: Applications

Location: President Park, Liberty Hall, Taylor Hall, Potomac Heights, Aquatic Center, Krasnow Building, and Carow Building

Status: Open

Resolved Alert:

Initial Symptoms

Loss of Cable TV (coaxial) signal.

Root Cause Analysis

Cause

A power supply failed, as a result a new power supply had to be installed.

Resolution

A replacement power supply was installed, but had a different plug style, so Facilities had to install a new outlet, thus adding to the outage duration.

Prevention

Equipment failure, nothing could have been done.