Call Pilot Voice Mail System Alert
Resolved Alert:
Call Pilot, our voice mail system, was rebooted last night. All issues have been resolved. If there are any problems, please advise Telecom Admin at 33546 or teladmin@gmu.edu.
Thank you for your cooperation and we apologize for the inconvenience.
(READ MORE)Initial Alert:
Telecom Admin’s on-site vendor technician is currently working to resolve an issue with Call Pilot, our voice mail system. At this time, the system is not allowing the user to record new greetings (internal, external or temporary out of office). Callers to the user’s Mason extension CAN leave voice mail messages.
We apologize for this inconvenience and thank you for your cooperation.
April 05, 2021 2:30 p.m.If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
For additional information regarding the outage, please view the After Action Report.