Call Pilot Voice Mail System Alert

Resolved Alert:

Call Pilot, our voice mail system, was rebooted last night. All issues have been resolved. If there are any problems, please advise Telecom Admin at 33546 or

Thank you for your cooperation and we apologize for the inconvenience.


Initial Alert:

Telecom Admin’s on-site vendor technician is currently working to resolve an issue with Call Pilot, our voice mail system. At this time, the system is not allowing the user to record new greetings (internal, external or temporary out of office). Callers to the user’s Mason extension CAN leave voice mail messages.

We apologize for this inconvenience and thank you for your cooperation.

For additional information regarding the outage, please view the After Action Report.