Zoom Outage

Resolved Alert:

Zoom services were largely restored service by 11:26 am, Monday August 24th. Zoom has determined that the cause of this service disruption was related to an application-level bug in their system, which resulted in a web login issue for customers globally. An after-action-report will be posted later.

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Initial Alert:

Zoom services were largely restored service by 11:26 am, Monday August 24th. Zoom has determined that the cause of this service disruption was related to an application-level bug in their system, which resulted in a web login issue for customers globally. An after-action-report will be posted later.


If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.