TeamDynamix Service Interruption
Resolved Alert:
The issue with TeamDynamix, the ITS Ticketing system, has been resolved by the vendor. The vendor is putting safe guards in place to keep a similar issue from happening in the future.
(READ MORE)Alert Updates:
The vendor has implemented a fix for the service performance issue and is continuing to monitor the system for new/continuing issues.
August 26, 2019 1:05 p.m.
Initial Alert:
TeamDynamix, the ITS Ticketing system, is experiencing an issue with slowness and lack of connection. A ticket has been opened with the vendor and they have said they are seeing issues and are working to resolve all issues.
August 26, 2019 11:43 a.m.If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.