Vonage Single Sign-On Issues
Initial Alert:
Vonage is reporting Single Sign-On issues. Customers may be experiencing the inability to log into the Desktop, Mobile, and web applications. Issues with SMS/Messaging have also been identified. The ability to make and receive calls has not been affected for desk phones, or users already signed into a Vonage softphone.
Vonage engineers are working to quickly resolve the issue. We will provide updates at they are made available.
If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
For additional information regarding the outage, please view the After Action Report.