Problems with Remote Desktop Protocol (RDP)
Initial Alert:
At this time, ITS is receiving a number of calls from customers reporting problems with Remote Desktop Protocol (RDP). The cause has not been determined, and we are continuing to research the issue. If you use Remote Desktop, please confirm that your computer is allowing Remote Desktop connections. Please see instructions on how to determine if your computer is allowing RDP connections.
December 11, 2019 10:00 a.m.If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.
For additional information regarding the outage, please view the After Action Report.