Datacenter Co-location Service Interruption

Resolved Alert:

ITS has resolved the service interruption to the physical co-location space in the datacenter.  All systems are available at this time.

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Alert Updates:

ITS has restored network service to the physical co-location space in the datacenter and is in the process of verifying the repair.  Please contact the ITS Support Center if your datacenter co-location systems or services are still not available.

Initial Alert:

ITS is investigating a network service interruption to the physical co-location space in the datacenter. This event impacts datacenter-hosted systems and services managed by individual schools and departments. We are not seeing impacts to enterprise services such as authentication, Microsoft 365, or Banner at this time.


If you have any questions or concerns, please contact the ITS Support Center at 703-993-8870, or via email at support@gmu.edu.

For additional information regarding the outage, please view the After Action Report.