Service Disruption – Intermittent Network OutagesJune 21, 2021 8:34 a.m.
Wired Network, Wireless Network
06/17/2021 2:55 pm
Users experienced intermittent network issues on wired and wireless networks due to an issue with the Data Center firewall.
All users on all 3 campuses experiencing intermittent network issues.
06/17/2021 2:30 pm - 06/17/2021 2:55 pm
Impact to Mason:
All campuses affected by intermittent network outages.
ROOT CAUSE ANALYSIS
An interface on the Data Center Firewall experienced issues.
Network engineers worked with vendor to resolve the issue.
Network engineers are working with vendor to determine cause and keep from re-occurring.
Network & Security Engineering